Legal notice

⭐ Legal Notice – Cosy Creatures

Cosy Creatures is an online retailer specialising in pet comfort and lifestyle products. We operate exclusively as an e‑commerce business and do not offer in‑person services or retail locations.

Business Information

Business Name: Cosy Creatures Business Type: Online Retailer (E‑commerce) Email: support.cosycreatures@gmail.com Website: cosycreatures.averonsoft.com

(We operate online only. Returns are not accepted at our business address. All returns must be sent to our fulfilment partner’s warehouse, which will be provided upon request.)

Responsible Contact

For all legal, customer service, or order‑related enquiries, please contact:

📧 support.cosycreatures@gmail.com

We aim to respond within 24–48 hours (Monday–Friday).

EU Consumer Information

In accordance with EU consumer protection laws, Cosy Creatures provides transparent information regarding:

Contact details
Return and refund procedures
Shipping terms
Data protection practices

Please refer to our Returns Policy, Shipping Policy, and Privacy Policy for full details.

Liability Disclaimer

Cosy Creatures is not responsible for:

Delays caused by couriers or customs
Incorrect addresses provided by customers
Misuse of products
Third‑party fulfilment delays

Our liability is limited to the value of the order placed.

Intellectual Property

All content on this website — including text, images, graphics, and branding — is the property of Cosy Creatures and may not be copied or reproduced without permission.